Terms of service
Welcome to KasaHolzer.com, Kasa Holzer and/or its affiliates provide website features and other products and services to you when you visit or shop at kasaholzer.com, use Kasa Holzer products or services, or use software provided by in connection with any of the foregoing. kasaholzer.com provides the Services subject to the following conditions. Kasa Holzer This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.
RIGHT TO CHANGE
Kasa Holzer reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our website. (kasaholzer.com) Kasa holzer (Holzer: The Furniture Boutique)
PRIVACY
We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. If you object to our current Privacy Policy and your information being transferred or used in this way, please do not use Website.
INTELLECTUAL PROPERTY RIGHTS COMPLAINTS
Kasa holzer (Holzer: The Furniture Boutique) Home respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes any Intellectual Property Right infringement, please address a complaint to the ‘Customer Care’ by way of an email as provided herein below.
USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS
If you use the Website as Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. Kasaholzer (Holzer: The Furniture Boutique) reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You
are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third-party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Kasaholzer has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails/SMS/MMS shall be subject to change at the sole discretion of Kasaholzer and Kasaholzer owes no responsibility to provide you any information regarding such change.
You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that:
belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, Defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that Kasaholzer shall in no manner be held responsible for the same
That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that Kasaholzer shall in no manner be held responsible for the same.
All the Payments need to be made only on the Company’s verified Bank account in the Name of “Address Home Retail Private Limited” or on the Company’s assigned payment gateway ie. PayU or Razorpay. The Company will not be liable if the customer makes any payment (other than on the Company’s verified account) to any individual’s account number on Paytm, PhonePe, Whatsapp etc.
BILLING
The price of our merchandise as mentioned on kasaholzer.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Kasaholzer reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge Delivery Charges which may include postal charges/ shipment charges etc. that may be applicable for your country.
ORDER CANCELLATION BY Kasaholzer (Holzer: The Furniture Boutique)
Due to unavoidable circumstances, there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. Kasaholzer reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by Kasaholzer (Holzer: The Furniture Boutique)
SHIPPING & PROCESSING FEE
Our shipping and processing charges are intended to compensate Kasaholzer (Holzer: The Furniture Boutique) for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy.
PAYMENT
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the preset limit mutually agreed by you and between your “Bank/s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
All payments made against the purchases/services on Kasaholzer (Holzer: The Furniture Boutique) by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third-party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Kasaholzer (Holzer: The Furniture Boutique). Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
DELIVERY
Kasaholzer endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Kasaholzer (Holzer: The Furniture Boutique) fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Kasaholzer (Holzer: The Furniture Boutique) may at its discretion charge you for additional shipping cost.
Kasaholzer (Holzer: The Furniture Boutique) may employ Razorpay, PayPal, PayU and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic, as may be permitted by Kasaholzer (Holzer: The Furniture Boutique) which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
LOSS IN TRANSIT
Kasaholzer endeavours to make defect-free product delivery to the purchasers. Kasaholzer (Holzer: The Furniture Boutique) does not take title to any returned items purchased by the user unless the item is received by Kasaholzer (Holzer: The Furniture Boutique). Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Kasaholzer (Holzer: The Furniture Boutique) within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.
REFUNDS & RETURNS
Kasaholzer (Holzer: The Furniture Boutique) shall make all endeavors to deliver defect free products to the purchasers.Kasaholzer (Holzer: The Furniture Boutique) does not take title to any returned items purchased by the user unless the item is received by Kasaholzer (Holzer: The Furniture Boutique). Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Kasaholzer (Holzer: The Furniture Boutique) within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered. Gifts purchased online are not eligible for exchange/refund/return.
Kasaholzer (Holzer: The Furniture Boutique) holds the sole discretion to determine whether a refund can be issued. For further information please read our Return Policy.
PRODUCT DESCRIPTIONS
Products displayed on Kasaholzer (Holzer: The Furniture Boutique) attempts to be as accurate as possible. However, Kasaholzer (Holzer: The Furniture Boutique) does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Kasaholzer (Holzer: The Furniture Boutique) is not as described, your sole remedy is to contact Kasaholzer (Holzer: The Furniture Boutique) within 48 hours of receipt and Kasaholzer (Holzer: The Furniture Boutique) reserves the right to provide a solution as per its discretion. Kasaholzer (Holzer: The Furniture Boutique is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.
PRODUCT COMPLIANCE
Products displayed/ sold on the Kasaholzer (Holzer: The Furniture Boutique) website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.
PRODUCT PRICING DISCLAIMER
The prices displayed on our website may differ from prices that are available in stores. Further the prices displayed in our catalogues are quotes which may vary from country to country for the same product. Prices shown on the website both for India and in other International Countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.
INACCURACY DISCLAIMER
From time to time there may be information on our website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Kasaholzer (Holzer: The Furniture Boutique) reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
WARRANTIES & LIABILITY
All information, content, materials, products (including software) and other services included on or otherwise made available to you by Kasaholzer (Holzer: The Furniture Boutique) are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. Kasaholzer (Holzer: The Furniture Boutique) makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through Kasaholzer (Holzer: The Furniture Boutique), unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
Kasaholzer (Holzer: The Furniture Boutique) does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.
We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Kasaholzer (Holzer: The Furniture Boutique) shall not be liable for any damages of any kind related to your use of this Website.
Though Kasaholzer (Holzer: The Furniture Boutique) shall make all Endeavor to protect its websites from any viruses or other illegal use of its website. However, we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
All the Products sold on Website shall be solely governed by the Indian Laws. In the event we are unable to deliver such Products due to implications of different territorial laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You. It is your responsibility to ensure that the products purchased on this website is not restricted in your territory. Kasaholzer (Holzer: The Furniture Boutique) shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.
Kasaholzer (Holzer: The Furniture Boutique) will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
GRIEVANCE
Any grievances you have by way of use of the website can be addressed to the ‘Customer Support’ by way of email to ea.holzerfurniture@gmail.com
The ‘Customer Support’ shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.
GOVERNING LAW
These Terms and Conditions or the documents of third-party payment channels shall be governed and construed in accordance with the laws of India.